IT Helpdesk

Kontakta oss

Online
Skapa ärende
Besvaras under kontorstid

Avvikande öppettider

Telefon
036 - 10 11 12
Mån-ons, fre 7:30-16
Tor 7:30-15

Besök
Hus A,
3:e våningen
Mån-fre 8-15

Search FAQ/Manuals

Contact us

Online
Create case
Answered office hours

Irregular opening hours

Phone
036 - 10 11 12
Mon-Wed, Fri 07:30-16
Thu 7:30-15

Visit
Building A,
3rd floor
Mon-Fri 8-15

Search FAQ/Manuals

Sök i FAQ/Manualer

Disruptions


  • Maintenance of JU play
    November 23-24 and November 30 - December 1, JU-play will be unavailable due to maintenance work.
    Read more

  • IT disruptions Sunday 17 November
    Disruptions due to planned service work may occur on Sunday, 17 November, 8-17. Programs and files m...
    Read more

  • Passcode + defender on iOS devices
    As part of the security work, the IT department has now activated Microsoft Defender on all iOS devi...
    Read more

  • End of Life: macOS 12 Monterey
    Support on software and operating system will end by November 30, 2024, on Mac with macOS 12 Montere...
    Read more

  • Zoom Webinar500 accessible for all
    From 1/5, new licenses apply for Zoom. The new licenses mean that all users have access to Zoom Webi...
    Read more

  • New Teams and Outlook
    New is here, be sure to update before summer.
    Read more

  • AddSkills will be terminated
    The AddSkills service, with video guides about Microsoft programs, will be terminated at the end of ...
    Read more

  • Agresso outside JU's network
    VPN and the address ehant.hj.se is now required for loggin in to Agresso outside JU's network.
    Read more

  • BankID for activation and password reset
    BankID is now finally available as a choice when activating your user account or if you have forgott...
    Read more

  • Calendar-linked phone absence messages and voicemail
    What is calendar-linked absence messages and what setting is there for voicemails?
    Read more

Disruptions


  • Maintenance of JU play
    November 23-24 and November 30 - December 1, JU-play will be unavailable due to maintenance work.
    Read more

  • IT disruptions Sunday 17 November
    Disruptions due to planned service work may occur on Sunday, 17 November, 8-17. Programs and files m...
    Read more

  • Passcode + defender on iOS devices
    As part of the security work, the IT department has now activated Microsoft Defender on all iOS devi...
    Read more

  • End of Life: macOS 12 Monterey
    Support on software and operating system will end by November 30, 2024, on Mac with macOS 12 Montere...
    Read more

  • Zoom Webinar500 accessible for all
    From 1/5, new licenses apply for Zoom. The new licenses mean that all users have access to Zoom Webi...
    Read more

  • New Teams and Outlook
    New is here, be sure to update before summer.
    Read more

  • AddSkills will be terminated
    The AddSkills service, with video guides about Microsoft programs, will be terminated at the end of ...
    Read more

  • Agresso outside JU's network
    VPN and the address ehant.hj.se is now required for loggin in to Agresso outside JU's network.
    Read more

  • BankID for activation and password reset
    BankID is now finally available as a choice when activating your user account or if you have forgott...
    Read more

  • Calendar-linked phone absence messages and voicemail
    What is calendar-linked absence messages and what setting is there for voicemails?
    Read more